Azure Administrator
Azure Administrator
Summary

An Azure cloud engineer from PeoplActive will be responsible for managing, maintaining, monitoring, and securing (including data security) all servers including installations, upgrades, patches, and documentation. He is accountable to meet deliverable commitments and quality compliance.

  • IT Administrative Professional with 13+ years of experience in migration, implementation, project, and BAU support for Confidential Core Infrastructure Solutions both on Azure cloud and on-premise. Comprehensive technical expertise in Exchange, PowerShell scripting, Office365, Active Directory, and Confidential.
  • Established WAN, LAN with 2k endpoints for a new branch.
  • Led a project moving 25k mailbox users to Office365 from on-premise Exchange 2010 in record time with a multi-stage approach.
  • Supervised KEDB, KB for the L2 team to minimize ticket churn and administered the knowledge management portal development with 500+ documents to support 40 different type categories.
Technical Skills
Azure Administration
Office 365 Administration
Confidential Configuration
PowerShell Scripting
Windows Administration
ITSM Tools – Remedy
Exchange 2016, 2013, 2010, 2003
Confidential Active Directory 2012, 2008, 2003
End-user computing device administration
Professional Experience
Azure Administrator
Confidential
  • Migration, App Services, Azure Load balancing, Networks, Backups, Security Center IaaS and PaaS.
Office 365 Administrator
Confidential
  • License management for O365.
  • Used e-Discovery to restore user mailboxes.
  • Extensively used PowerShell scripts for several administrative activities.
  • Responsible for liaison with Confidential for corporate support.
  • Experienced in user mailbox properties such as legal hold, online archive.
  • Have used Exchange admin center to manage mailboxes and anti-spam policies for businesses.
Exchange Administrator
Confidential
  • Administration and troubleshooting – NDR, SPAM, Confidential, mail flow, and DirSync.
  • Extensively used PowerShell scripts for various administrative activities.
  • Windows Patching and exchange server pathing.
  • Management and support of Recipient, RBAC, and ECP.
  • Installation, configuration, and troubleshooting of CAS array, DAG, and Transport rules.
  • Migrating user mailboxes to Office365 from on-premise and allocating license to users.
AD Administrator
Confidential
  • Administered FSMO roles
  • Administration and troubleshooting of Recipient Management
Windows Administrator
Confidential
  • Evaluation and installation of server upgrades, patches, and hotfixes
  • Installation, configuration, and troubleshooting of TS, WDS, RRAS, Domain Controllers, DNS, Group Policy, DHCP, Disk Quotas, DFS, and VPN
  • Keep backup and restore policies definition and implementation against critical data, servers, databases, and file servers
Desktop Administrator
Confidential
  • Accountable for end-user computing and other devices backup, preparation, configuration, and connectivity.
  • In charge of end-user computing devices troubleshooting for their software, network, and hardware issues.
  • Headed multiple vendor/business partner management
  • Recommendation of suitable infra components, e.g. Laptops, Software, LAN/WAN devices, PCs.
Azure Administrator/Office 365 Administrator/MS Exchange Server Admin
Confidential, Chicago
  • Migrating on-premises workloads to Azure cloud.
  • Deploying Azure Backup along with other Confidential backup solutions for Azure
  • Designing and live migration experience from on-premises to Azure IaaS & PaaS
  • Knowledge of Azure network, Azure DNS, Traffic Manager, VPN and Express route, and Load Balancers.
  • Monitoring systems and application performance.
  • Proficient in all the services offered by Confidential Azure including IaaS, PaaS, and SaaS.
  • Hands-on experience on AD B2C Custom UI and Custom Attributes, Role-based access (RBAC), and AD Groups.
  • Building new environments for development and test in Azure.
  • To ensure the performance, scalability, availability, and security of production systems.
  • Managing network storage in Azure.
  • Migrated 25k user mailboxes to office365 from Exchange 2013 in order to create a hybrid deployment.
  • Developed PowerShell Scripts to automate processes and tasks.
  • Maintained system documentation logs, troubleshooting, and diagnosis of system problems.
  • Used Azure AD Connect for directory synchronization and federation with Confidential 3.0.
  • Administer, Troubleshoot and provide L1/L2/L3-Server Level support to Email infrastructure hosted on Confidential Exchange Server 2010,2013, and O365 for a user base stretched across different environments and time zones.
  • Troubleshoot and administer the exchange server health, message tracking, auto-discover, mail flow, exchange active sync, queue viewer.
  • Managed Exchange server 2013 datacenter failover test.
  • Provided support and maintenance of DAG, transport rules, and on-prem user mailbox issues.
  • Cisco Iron port support failover test, whitelisting, whitelisting, and Mail flow logs.
  • Troubleshooting critical issues on email and mobility infrastructure and driving them to resolution as per the agreed SLAs with the customer.
  • Available 24×7 to perform on-call/stand-by duty or to perform scheduled changes.
  • Attended SRT for high severity incidents (Sev1/2). Offering Root Cause Analysis and defining Action items in accordance.
  • Conducted training on outlook and mail environment to Local IT. Part of Daily Service Review (DSR), Change management meeting.
  • Coordinated with the network team, AD team, backup team to resolve Exchange Issues.

Environment

Azure, Azure AD Connect, PowerShell cmdlets, Cisco iron port, Active Sync, Confidential, Exchange 2013, Office 365

Exchange Administrator
Confidential
  • Responsible for Exchange 2010, 2003, 2003 AD administration, Windows server 2008, and maintenance in a multi-site environment.
  • Handled recipient management, RBAC and EMC.
  • Responsible for Configuration and Troubleshooting of Confidential Exchange Server 2010 with Hub Transport Server role, Mailbox server role, Client Access Server roles.
  • Managed DAG, CAS Array and transport rules, and the messaging environment with Exchange Server 2010.
  • Optimization and performance tuning of Exchange Server for best performance.
  • Handled Outlook Web App (OWA) access issue, active sync, and outlook anywhere.
  • Mail quota, delegation, and individual mail restore as per the IT policies.
  • Responsible for assuring the highest availability of mail servers by analyzing Event viewer reporting, performance monitor logs, and taking the right measures to troubleshoot the problem.
  • Troubleshooting & Administration of Mail Routing / Mail Flow and Monitoring Queues on Exchange Server configured alerts and performing Offline Defrag on databases.
  • Monitor system backup operations, alerts, and thresholds and co-coordinate with local administrators to fix the issue.
  • Public Folder creation, replication and rights management, and Exchange power shell.
  • Management and Support of Windows 2003 Server and Exchange server 2003 infrastructure, ADS, DHCP, Disk Quotas, DNS, TS, Remote Desktop mgmt, and DFS.
  • Management and support of an Active Directory site, site links, replication schedules, and boundaries, used ADUC to create and manage computer, user, and group accounts in an Active Directory environment.
  • Monitor the Mail Server for health. – CPU, RAM, Queues, Disk space, and Backup.
  • Vendor management.
  • Responsible for the Server AMC – contacting the vendor for replacement/hardware-related problems. Exchange-2010-datacenter-failover-and-disaster-recovery/with the central NOC for WAN related issues and ensure smooth
  • Ensuring closure of all location-related problems by coordinating with the local Wipro FME or any other third party when required.
  • Troubleshoot and fix Anti-Virus issues, Maintaining and Auditing computer assets.
  • Basic Legacy applications support (SOMS, MIS, SYMCO, and SAP).
  • Set up workstations and laptops for new employees, network connectivity, installation of soft wares, configuration of Outlook.

Environment

Exchange 2010, 2003, AD, PowerShell scripts, OU, Security Groups and Distribution Groups, Remote Connectivity Analyzer.

Exchange Administrator/Windows Administrator
Confidential
  • Installation, configuration, and Administration of Windows 2003/2002 Server.
  • Management and Support of ADS, DHCP and DNS, Exchange 2000/2003 Servers.
  • Management and Support of Sites and Replication between them.
  • Configuring group policies for all types of users to access resources both on the servers and across the network.
  • Performance monitoring and implementation of RAID on servers for fault tolerance and redundancy.
  • Installing and configuring (Adding workstations to Domain, outlook, IE, and installation of Development soft wares, giving suitable privileges to users on workstations) of workstations according to user requirements.
  • Maintaining McAfee enterprise antivirus (ePo) systems to keep the network free of any virus attack.
  • Management and support of backup and restore using backup software, DFS, terminal services, disk quotas, and home folders.
  • Managed Password policies and Account lockout policies.
  • Resolving user problems related to hardware, network, and software.

Environment

Windows 2003/2000, Exchange 2003, 2000, AD, OU, Security Groups and Distribution Groups, McAfee

Windows Administrator/Desktop Engineer
Confidential
  • Maintain Windows 2000 Servers, Active Directory servers, DNS, and DHCP.
  • Back up & restore data through Windows native tool into 24GB DATs.
  • Administrating User, Group, and OU account.
  • Installing & configuring the network printers.
  • Maintain LAN with Cisco Switches (Catalyst 2950 series).
  • Maintaining backups and providing solutions for OS problems.
  • Providing Internet solutions as per user requirements.
  • Complete PC/Helpdesk Support for LAN/WAN, Printers, and Scanners.
  • Troubleshooting Internet Explorer, PC hardware issues, and Web applications issues.
  • Setup and configured hardware and software inventory.
  • Installation and troubleshooting of Windows XP/2000/NT Desktops and Applications.

Environment

Windows/2003/2000, Exchange 2003, 2000, AD, OU, Backup

Systems Engineer
Confidential
  • Installation and deploy services of new desktops, and laptops.
  • Hardware fault diagnosis, and isolation of desktops/laptops. The first level of support on desktop/laptops under warranty / AMC with third-party vendor & vendor coordination for L2/L3 & Spares support.
  • Installation and OS Support – Repair / Re-Installation or fresh Installation.
  • Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, other Business Critical Applications.
  • Configure/troubleshoot network connectivity of desktops, laptops, and network printers.
  • Installation, the configuration of peripherals e.g. printers, scanners
  • Troubleshooting first-level printer problems (e.g. paper jam, alignment, configuration setting, driver-related problem, etc.), vendor coordination for L2/L3 for Spares support.

Environment

Windows 2000 server, Exchange 2000, Windows NT, and windows 2000 professional